More Customer Comments

William Thomas House Bed & Breakfast
"We established our original website nine years ago and had it designed by a professional website company.  Although we were pleased to be on the web, our site was not generating any business.  After numerous changes to improve it, there still was very little activity generated.  Fortunately, we found Deane and Bailey Phelps five years ago and asked them to create a whole new website for our bed and breakfast. 

"Wow!  What a difference talent and experience make! They asked lots of questions in order to understand our business and personalities, took photos, then went to work to plan our current site.  We now get 70 percent of our new business as a direct result of visits to our website.  Guests tell us that they found our site the most informative, friendly and easy to navigate as any they have seen.  We are grateful to the Phelps for helping us grow our business become so successful." 
Jim and Sarah Lofton
William Thomas House B&B, Raleigh, NC

The Elizabeth River Project
“We’re DELIGHTED!  I don't think our website could be any more beautiful, or readable. This team can take a quick brain dump of a jumble of facts from us and craft it into a compelling web posting that really markets our story. The price is reasonable and the Phelps put their hearts into it. They got started with websites as I understand it as a labor of love for the Roanoke River, and it is clear to me that they care about our river, too."
Marjorie Mayfield Jackson, Director
The Elizabeth River Project, Portsmouth, VA     

Cameron Park Inn Bed & Breakfast
 "We are reminded of the importance of a strong and effective website every day.... when our customers say they chose our B & B because we had the best website!  The investment we made was affordable and the service we received was outstanding!  ICOM stands out on two fronts....they built a site that is user friendly for us as the owners so that when changes need to be made, it's a snap.  And they have creative marketing expertise so that building the site did not require us to be the experts.  They interviewed us about our business and then made it come to life on the web!  That was so simple for us and saved us tons of time.  I would recommend ICOM to anyone.....you can trust them to deliver during the building and after!”
Dan and Pam Boney, Proprietors
Cameron Park Inn B & B, Raleigh, NC 

Person County Travel & Tourism
 "Deane and Bailey were so easy to work with - especially for those of us that are not computer proficient. They took an area that is just beginning to discover itself and made a website that looked like we had been in the tourism business forever.

They listened and put our ideas to work on a web site that is easy to navigate and the attractiveness of it makes you want to come back often. They didn't just create a website for us; they formed a partnership with us and continue to improve our site as our needs change. ICOM came in after we had been left hanging by another website company and made us feel as though we were a top priority; they had a site up and running quicker than we thought possible"
Margaret McMann, Director
Person County Travel & Tourism, Roxboro, NC
Irvine Law Firm
"ICOM and Deane and Bailey Phelps have been wonderful to work with.  They guided us through the creation of our first website.  They promptly make any changes we request and are always glad to answer our questions.  We have received a lot of compliments on our website.  I wholeheartedly recommend them and their company without any reservations whatsoever."

David and Stephanie Irvine
Irvine Law Firm, PC, Williamston, NC
Hyde County Chamber of Commerce
"We have really been pleased with the website ICOM designed for Hyde County. Deane and Bailey have been great to work with. They understand how challenging it is to work with a limited budget and have often gone the extra mile to help us. Our site is still a work in progress - we are constantly changing, adding and refining it. All we have to do is email our ideas and like magic, ICOM does what they do best - create an easy to use and navigate, professional looking site that represents Hyde County and is designed to meet our needs!"

Margie Brooks, Director
Hyde County Chamber of Commerce, Swan Quarter, NC

Roanoke River Partners
"We consider ICOM an important part of our team here at Roanoke River Partners. The new website which they designed for us is exactly what we dreamed it would be – a great tool to market our paddle trail and the Roanoke region and provide trip-planning assistance.  We’re getting repeated

and profuse compliments on the site from users.  Deane and Bailey have shown a great ability to translate our wishes and ideas, which we often expressed in vague, half-formed terms, into concrete, workable and creative solutions.I would highly recommend their services."

Cindy Tripp, Director
Roanoke River Partners

Eastern 4-H Environmental Education & Conference Center
"There are so many traits that I think of when I think of working with ICOM, Inc. and Deane & Bailey, specifically.  Those traits would include one-on-one customer service, unlimited creativity, dedicated to rural tourism and its community, and unwavering business and marketing advice. The Eastern 4-H Center's marketing has been impacted by the presence of ICOM and looks forward to a lasting business relationship."

Sara Phelps, Marketing Director
Eastern 4-H Environmental Education & Conference Center, Columbia, NC
Town of Williamston
"ICOM did a great job of creating our site and working within our budget.  We hope to expand our site in the very near future and look forward to working with them again."
Brent Kanipe, Town Planning & Zoning Administrator,
Town of Williamston, NC
Roanoke Inn Bed & Breakfast
 "Trusting the future of a new internet-dependent business to a website designer is a very scary proposition.  Working with Deane and Bailey proved to be like working with a trusted family counselor. They asked us probing questions, challenged our assumptions, and made recommendations. The result was a multi-lingual webpage that  exceeded our best expectations."

Aline & Matthew Shulman
Roanoke Inn B&B, Williamston, NC
Morningstar Nature Refuge
"ICOM has been one of the better things in life to happen to me.  Just when I thought I would never locate a web designer or one I could work easily with, they entered my life and solved all my problems at once.  I've never experienced people with such talent and devotion.  I explained what I wanted and they took that and made constructive adjustments and suggestions, and the rest is history.  I am so proud of the web site for my nature center.  It is both professional and beautiful, and turned out far beyond any expectation I had for it.  I am not easily impressed, but  ICOM has my deepest appreciation and respect. Sometimes life really does turn out the way you dream it, and always with ICOM providing that firm foundation upon which to build it."

Gail L. Roberson,
Morningstar Nature Refuge, Williamston, North Carolina
Martin County Economic Development Corporation
 "Our web site sub-committee reviewed many proposals.  It was essential that the development of a web site be affordable and require very little effort by us. ICOM made the design process easy and obtainable for us. The professionalism and commitment that ICOM brings to the table really helps ensure success."
Stan Crowe, Martin County Economic Development Corporation
Williamston, NC
Fort Branch Civil War Site
"We are extremely pleased with our site! ICOM's website ideas and suggestions were exactly what the Commission needed to better market Fort Branch. From day one we have been able to work and communicate easily with the folks at ICOM making the site development process smooth and worry free. ICOM has exceeded all expectations and gone the extra mile in the development and continued maintenance of our website."
Don Torrence, Fort Branch Battlefield Commission
Fort Branch Civil War Site, Hamilton, NC

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